Policies & FAQ

Store has moved to https://chelseakenna.storenvy.com/

How much is shipping?
All packages are shipping using USPS Priority Mail. Shipping rates are as follows:

• United States - $6.00
• Canada - $20.00 
• International - $25.00.
  

When is my order going to ship and how long will it take to arrive?
Orders are usually shipped within 1-3 business days. Allow approximately 1-3 business days for shipping for US orders and 6-10 business days for international orders.

If you need your item sooner, please contact me and we can work out expedited shipping. I recommend allowing extra time for orders placed during the holidays.

How can I get updates on the status of my order?
You will receive an order confirmation email once your order is placed. You will also receive an email containing a USPS tracking number once the order has been shipped.

What materials are used to make the prints?
All prints are printed on satin photo paper with archival inks. They come signed and are shipped with a protective backing board and plastic sleeve.

Can I order a print not listed in your store?
If you are interested in purchasing a print not listed in the store, you can use the contact form to request a print that is not listed.

•  Note: There are some restrictions on which prints can be made available for sale. I cannot sell certain prints for legal reasons (typically those that were commissioned for other clients or might violate copyright restrictions). There may also be limitations in which prints are available in certain sizes due to the original file size of the image.